About Us

Stilwell’s is a trading name of Holiday Cottages Group Ltd, a subsidiary of Wyndham Worldwide, one of the foremost providers of travel and real-estate services in the world. Holiday Cottages Group brings together well-recognised brands within the holiday rental market including Stilwell’s, English Country Cottages, Welcome Holidays and Country Holidays.

If you book cottage accommodation on this website you are booking directly with the owner who is taking advantage of our reservation service 'Easybook'. Designed to make booking your property even easier – online or by phone - it means you don’t have the hassle of sending deposit cheques, in fact you can take care of everything in one simple transaction with your credit card. It’s safe, secure and there’s no booking fee.

We are pleased to announce that Holiday Cottages Group Limited is now a member of ABTA (Association of British Travel Agents). Our membership number is Y0662. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For further information about ABTA, the Code of Conduct or the arbitration scheme available to you if you have a complaint, contact ABTA, 68-71 Newman Street, London, W1T 3AH, telephone: 0207 637 2444, or visit www.abta.com.

We are obliged by ABTA to inform you of the following;

• Disputes arising out of, or in connection with, your arrangements with Holiday Cottages Group Ltd which cannot be amicably settled may be referred to arbitration, if you wish, under a special scheme arranged by ABTA and administered independently by IDRS, part of the Chartered Institute of Arbitrators. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. Full details will be provided on request or can be obtained from the ABTA website (www.abta.com). This scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking form. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The Scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1000 on the amount the arbitrator can award per person in respect of this element. The application for arbitration and statement of claim must be received by the Chartered Institute of Arbitrators within 9 months of the date of return from the holiday. Outside this time limit arbitration under the Scheme may still be available if we agree, although the ABTA Code does not require such agreement.

If you would like any further information please see the Contact page.

Registered Office: Spring Mill, Earby, Barnoldswick, Lancashire, BB94 0AA Registered in England and Wales. Company Registration Number 01400552 VAT Registration Number: GB 598229977